CANCELLATIONS: Should you need to cancel or move your appointment we ask that you give us a 12 hour cancellation notice of your scheduled appointment.
WEB BOOKING CANCELLATIONS: In addition to the above stated (if cancelled within 12 hours) the amount you pre-paid online will remain on your Tousled account as a full credit to be applied towards a future service and or product. If you do not wish to retain the pre-paid amount as a full credit there is a $10.00 credit card processing fee.
RESERVATIONS: A credit card is required prior to reserving all appointments. A 50% fee of the service will be charged only if the 12 hour cancellation of your service is not honored. If you do not wish to submit a credit card number to pre-book your reservation, please feel free to walk-in the same day of your needed service and based upon stylist availability we will do our best to accommodate you.
LATE ARRIVALS: If for any reason you are running late for your appointment, please call us at 201.309.1200 immediately so that we can adjust/modify our schedules and notify the guest(s) that may be scheduled after you of their appointment-time adjustments.