Option 1: If you are not happy with your Tousled product(s), we are happy to offer you an exchange in product of equal or lesser value. All shipping costs are incurred at the customer's expense and is required to be pre-paid. Tousled does not offer refunds on products at this time.
Option 2: If you live within the New Jersey area and are not happy with your Tousled product(s), you also have the option to receive an exchange credit on your Tousled account that can be applied towards any haircare service performed within Tousled Hair Salon, Jersey City.
SHIPPING POLICY: We ship via the United States Postal Service (USPS). We will email you your personalized tracking number.
For East Coast U.S. Residents there is a flat rate shipping fee of $10.00.
For Central & West Coast U.S. Residents there is a flat rate shipping fee of $18.00.