CANCELLATIONS: Should you need to cancel or move your appointment we ask that you give us a 24 hour cancellation notice of your scheduled appointment. A credit card is required prior to reserving all appointments. A $75 cancellation will be charged only if the 24 hour cancellation of your service is not honored. This also applies to Online Bookings.
ONLINE BOOKING CANCELLATIONS FEE: If you cancelled the 24 hours prior to your appointment and opt to not re-book your appointment in order retain the pre-paid amount as a credit back into your Credit/Debit Card, there is a $30.00 credit card processing fee.
RESERVATIONS: A credit card is required prior to reserving all appointments. If you do not wish to submit a credit card number to pre-book your reservation, please feel free to call or walk-in the same day of your needed service and based upon stylist availability we will do our best to accommodate you.
LATE ARRIVALS: If for any reason you are running late for your appointment, please call us at 201.309.1200 immediately so that we can adjust/modify our schedules and notify the guest(s) that may be scheduled after you of their appointment-time adjustments.